Customer Advisor with Serbian
Miejsce pracy: Warszawa
Job description:
  • Providing high-quality customer service via phone, email, chat, and social media
  • Assisting with product information and resolving technical issues
  • Initiating and managing Xiaomi device repair processes
  • Adhering to detailed project guidelines and maintaining high service standards
  • Supporting team goals and contributing to a positive workplace environment
Requirements:
  • Knowledge of Serbian - C1 level and English - B1 level
  • Basic computer skills (Windows environment)
  • Problem-solving and communication skills
  • Ability to learn quickly and memorize technical information
Nice to have:
  • Polish language knowledge - B1 level
We offer:
  • Performance bonus
  • Hybrid work model: The first month in the office, then hybrid work (70% in the office, 30% remote)
  • 2 weeks of comprehensive in-office training
  • Private LuxMed healthcare
  • MyBenefit with a monthly budget
  • Life insurance
  • MultiSport
  • Fruit on Wednesdays
  • Pizza Days!
  • Development opportunities through coaching and skill development sessions
  • Supportive team environment
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

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